Switching to OVpay? Come by, we'd be happy to help

29/9/2026

Personal help switching to OVpay

The OV-chipkaart is being discontinued. Switch to OVpay and check in and out with your debit card or the new OV-pas. Finding the switch difficult? Visit the U-OV service shop in Utrecht or Amersfoort. We will help you personally, without an appointment.

Buy an OV-pas and get help at the U-OV service shop

At our service shops, you can buy an OV-pas directly for €6. Our staff will take the time to help you step by step: together, you choose the right pass and, if necessary, add a travel product to it. This means you can travel with OVpay the same day. From 5 through 16 October, extra OVpay staff will be available to help you at the Utrecht service shop. From 12 through 23 October, there will also be an additional OVpay staff member at our service shop in Amersfoort.

What to bring

Need help adding a travel product to your card? Bring the following to the service shop: 
* an email address 
* a debit card or OV card 
* a clear photo of your face 
* with a debit card: a journey with that card in the last 30 days 
* with a debit card: your banking app or bank statement

Do you travel using stored credit?

Then switching to OVpay is even easier. Check in with your debit card or OV-pas and you're ready to go. You don't need a travel product.

Switching now pays off: 50% discount on various OVpay products

Until 20 November 2026, travel with U-OV using OVpay at an extra-low price:

• U-OV Max Day: a maximum of €5 per day instead of €10. This happens automatically, even if you travel using stored credit. Read more about the discount on U-OV Max Day
• U-OV Max Month: a maximum of €50 per month instead of €100.
• U-OV Off-Peak Free: activate Off-Peak Free during the promotional period and travel unlimited outside peak hours temporarily for €15 per month instead of €30.

Read more about the discount on U-OV Max Month and Off-Peak Free
Are you 12 to 18 years old and have you linked your age to your pass? Then you pay even less. See which OVpay product suits you best