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All our travel information
- U-OV services
  We have various types of transport. Each with its own possibilities and benefits. See which transport suits your trip.
- Travel planner
  U-OV journey planner: easily plan your route from A to B
- Travel guidelines
  To make sure everyone’s journey is safe and pleasant, we’ve listed the travel guidelines for you.
- Travel maps
  View the busmaps here, valid from 14 december 2025
- Line brochures
  View the line brochures for the routes in Utrecht here
- Disruptions and diversions
  Here you’ll find an overview of all current service disruptions and diversions
- U-OV app
  Easily plan your journey from A to B by train, bus, tram, metro or ferry anywhere in the Netherlands!
- U-OV flex
  Easily book your bus in Utrecht with U-flex.
- Park+Ride
  Do you want to park your car cheaply in Utrecht and travel quickly to the city centre? Then use Park+Ride Utrecht.
- Community and Neighborhood Bus
  Besides the regular bus and tram lines, there are even more ways to travel from A to B.
- Nightline
  Are you going out in Utrecht, Amsterdam, or Amersfoort in the evening? Check where and when the night buses run and plan your trip home.
An overview of all travel fares.
- Subscriptions and products
  Travel across the entire province of Utrecht with U-OV products.
- E-tickets
  You can purchase your e-ticket within the U-OV app.
- OVpay
  Travel by checking in and out with your bank card, credit card or your wallet on your smartphone.
- OV-chipcard
  With the special public transport OV-chipcard you can travel across all forms of public transport.
- Promotions and special offers
  Read more about our deals for travelling to events, during (bank) holidays or other temporary deals.
- Children up to 11 years
  Children up to 11 years travel free on our buses and trams when accompanied by an adult aged 18 or older.
- Webshop
  Buy your tickets and subscriptions here.
- Public transport for low-income residents
  An affordable subscription for people on a low-income.
- U-OV Max
  With U-OV Max, you can easily travel on all U-OV buses and trams in the province of Utrecht.
- Rates
  View the 2026 rates here.
An overview of how to contact us
- Lost and Found
  Have you lost something on one of our buses? We are happy to help you recover your belongings.
- Contact
  Get in touch with us.
- Complaints or compliments
  Do you have a complaint, tip, or compliment about our service? We are happy to assist you.
Everything about accessible public transport
- What can you bring
  Under certain conditions, you can bring your scooter, pets or a bicycle on the bus.
- Navilens
  No asking for help. No searching. Just travel independently. Read how here.
- Travel assistance
  Special assistance can be offered at Utrecht Central Station as well as in Amersfoort and surrounding area.
- Travelling with a mobility aid
  Which mobility aids are you allowed to bring on the bus?
- Sunflower Lanyard
  You can wear the Hidden Disabilities Sunflower lanyard to indicate that you find travelling by public transport more difficult.
Same name; new and improved service
- Pers
  Are you a journalist with a question about U-OV? Please contact our spokespersons.

OV-chipcard

Travelling with the OV-chipkaart: with credit on your card, you can travel with all public transport operators throughout the Netherlands. You pay a fixed base fare plus a set amount per kilometre; this way you only pay for the distance you travel.

Travelling with your payment card (OVpay)

Did you know you can also travel using your bank card (OVpay)? Topping up credit is no longer necessary. Simply check in and out with your debit card, credit card or mobile phone. Just like with the OV-chipcard, you pay a fixed base fare plus a set amount per kilometre – you pay for what you travel. The fare for your journey appears automatically on your bank statement. Read more about OVpay.

The OV-chipcard will be phased out in the near future. Think carefully about whether you still want to buy or renew one.

Also take a look at our webshop

Personal OV-chipkaart

If you still want or need a personal OV-chipcard, you can buy one for €7.50 via www.ov-chipkaart.nl.

A personal OV-chipkaart is linked to an individual cardholder. When you use a personal OV-chipkaart as your ticket, your identity must match the identity stated on the card and, if a photo is required, it must be a true likeness. You are not allowed to use someone else’s personal OV-chipkaart.

Anonymous OV-chipkaart

The anonymous OV-chipkaart is no longer for sale. We are switching to OVpay. This involves checking in and out with the new OV-pas or your debit card. You can easily order the new OV-pas online via ovpay.nl. You can then top up the pass online. Would you prefer to buy the new OV-pas in a store? You can do so at Primera. You can also top up the pass at Primera—in cash or with your debit card.

Has your anonymous OV-chipkaart not expired yet? Then you can still travel with it for the time being. Would you prefer to switch already? Easily request a refund of your balance and continue your journey with OVpay.