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All our travel information
- U-OV services
  We have various types of transport. Each with its own possibilities and benefits. See which transport suits your trip.
- Travel planner
  U-OV journey planner: easily plan your route from A to B
- Travel guidelines
  To make sure everyone’s journey is safe and pleasant, we’ve listed the travel guidelines for you.
- Travel maps
  View the busmaps here, valid from 14 december 2025
- Line brochures
  View the line brochures for the routes in Utrecht here
- Disruptions and diversions
  Here you’ll find an overview of all current service disruptions and diversions
- U-OV app
  Easily plan your journey from A to B by train, bus, tram, metro or ferry anywhere in the Netherlands!
- U-OV flex
  Easily book your bus in Utrecht with U-flex.
- Park+Ride
  Do you want to park your car cheaply in Utrecht and travel quickly to the city centre? Then use Park+Ride Utrecht.
- Community and Neighborhood Bus
  Besides the regular bus and tram lines, there are even more ways to travel from A to B.
- Nightline
  Are you going out in Utrecht, Amsterdam, or Amersfoort in the evening? Check where and when the night buses run and plan your trip home.
An overview of all travel fares.
- Subscriptions and products
  Travel across the entire province of Utrecht with U-OV products.
- E-tickets
  You can purchase your e-ticket within the U-OV app.
- OVpay
  Travel by checking in and out with your bank card, credit card or your wallet on your smartphone.
- OV-chipcard
  With the special public transport OV-chipcard you can travel across all forms of public transport.
- Promotions and special offers
  Read more about our deals for travelling to events, during (bank) holidays or other temporary deals.
- Children up to 11 years
  Children up to 11 years travel free on our buses and trams when accompanied by an adult aged 18 or older.
- Webshop
  Buy your tickets and subscriptions here.
- Public transport for low-income residents
  An affordable subscription for people on a low-income.
- U-OV Max
  With U-OV Max, you can easily travel on all U-OV buses and trams in the province of Utrecht.
- Rates
  View the 2026 rates here.
An overview of how to contact us
- Lost and Found
  Have you lost something on one of our buses? We are happy to help you recover your belongings.
- Contact
  Get in touch with us.
- Complaints or compliments
  Do you have a complaint, tip, or compliment about our service? We are happy to assist you.
Everything about accessible public transport
- What can you bring
  Under certain conditions, you can bring your scooter, pets or a bicycle on the bus.
- Navilens
  No asking for help. No searching. Just travel independently. Read how here.
- Travel assistance
  Special assistance can be offered at Utrecht Central Station as well as in Amersfoort and surrounding area.
- Travelling with a mobility aid
  Which mobility aids are you allowed to bring on the bus?
- Sunflower Lanyard
  You can wear the Hidden Disabilities Sunflower lanyard to indicate that you find travelling by public transport more difficult.
Same name; new and improved service
- Pers
  Are you a journalist with a question about U-OV? Please contact our spokespersons.

Accessibility

At U-OV, we believe it is important that everyone can enjoy a pleasant, inclusive, and accessible journey by bus and tram. Our colleagues dedicate themselves every day to supporting travelers who could use extra help, whether visible or invisible. To us, that’s just the way it should be.

We’re happy to support passengers who need a little extra help – whether that need is visible or not. For example, with:

Clear travel informationthat’seasy to understand
Travel assistance at stations
HelpinstallingtheU-OV app

...and much more.

We’re constantly improving. Thanks to the European Accessibility Act, we can focus even more on making U-OV accessible. Behind the scenes, we’re working hard to make travelling easier for everyone.

Good to know

Our staff are trained toassisttravelers withorwithout special needs.
With a Sunflower lanyard, you can discreetly show that you need a little extra help.
All our buses and trams are accessible for wheelchairs, walkers and strollers.

Questions or need assistance?

Would you like to know what’s possible, or do you need help planning your journey? Please contact our customer service or visit the U-OV Service Shop.

Travel information officer at the station assists a passenger.

Travel Assistance

Special assistance at Utrecht Central Station and in Amersfoort and surroundings

Man with a walker gets on the bus

Mobility aids

Travelling with mobility aids

We want everyone to be able to travel smoothly, safely and comfortably. What aids are you allowed to bring on the bus?

NaviLens

NaviLens

At all bus and tram stops in the province of Utrecht, you will find colourful NaviLens codes on stop signs and posters.

Sunflower Lanyard

Sunflower Lanyard

The Hidden Disabilities Sunflower lanyard is a lanyard you can wear to show that traveling by public transport is more difficult for you.