Cookie-policy

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All our travel information
- U-OV services
  We have various types of transport. Each with its own possibilities and benefits. See which transport suits your trip.
- Travel planner
  U-OV journey planner: easily plan your route from A to B
- Travel guidelines
  To make sure everyone’s journey is safe and pleasant, we’ve listed the travel guidelines for you.
- Travel maps
  View the busmaps here, valid from 14 december 2025
- Line brochures
  View the line brochures for the routes in Utrecht here
- Disruptions and diversions
  Here you’ll find an overview of all current service disruptions and diversions
- U-OV app
  Easily plan your journey from A to B by train, bus, tram, metro or ferry anywhere in the Netherlands!
- U-OV flex
  Easily book your bus in Utrecht with U-flex.
- Park+Ride
  Do you want to park your car cheaply in Utrecht and travel quickly to the city centre? Then use Park+Ride Utrecht.
- Community and Neighborhood Bus
  Besides the regular bus and tram lines, there are even more ways to travel from A to B.
- Nightline
  Are you going out in Utrecht, Amsterdam, or Amersfoort in the evening? Check where and when the night buses run and plan your trip home.
An overview of all travel fares.
- Subscriptions and products
  Travel across the entire province of Utrecht with U-OV products.
- E-tickets
  You can purchase your e-ticket within the U-OV app.
- OVpay
  Travel by checking in and out with your bank card, credit card or your wallet on your smartphone.
- OV-chipcard
  With the special public transport OV-chipcard you can travel across all forms of public transport.
- Promotions and special offers
  Read more about our deals for travelling to events, during (bank) holidays or other temporary deals.
- Children up to 11 years
  Children up to 11 years travel free on our buses and trams when accompanied by an adult aged 18 or older.
- Webshop
  Buy your tickets and subscriptions here.
- Public transport for low-income residents
  An affordable subscription for people on a low-income.
- U-OV Max
  With U-OV Max, you can easily travel on all U-OV buses and trams in the province of Utrecht.
- Rates
  View the 2026 rates here.
An overview of how to contact us
- Lost and Found
  Have you lost something on one of our buses? We are happy to help you recover your belongings.
- Contact
  Get in touch with us.
- Complaints or compliments
  Do you have a complaint, tip, or compliment about our service? We are happy to assist you.
Everything about accessible public transport
- What can you bring
  Under certain conditions, you can bring your scooter, pets or a bicycle on the bus.
- Navilens
  No asking for help. No searching. Just travel independently. Read how here.
- Travel assistance
  Special assistance can be offered at Utrecht Central Station as well as in Amersfoort and surrounding area.
- Travelling with a mobility aid
  Which mobility aids are you allowed to bring on the bus?
- Sunflower Lanyard
  You can wear the Hidden Disabilities Sunflower lanyard to indicate that you find travelling by public transport more difficult.
Same name; new and improved service
- Pers
  Are you a journalist with a question about U-OV? Please contact our spokespersons.

The cookie policy applies to the websites of Transdev Netherlands, Connexxion Public Transport, Connexxion Taxi Services and all their sub-brands (hereinafter Transdev) and is part of Transdev’s privacy statement.

Transdev's websites uses different types of cookies when offering their services. Transdev considers it important that you have control over your online privacy. For that reason, Transdev is clear about which cookies are used and for what reason they are used.

What are cookies?

Cookies are small text files that a website places on your computer, tablet or mobile phone when you visit the website. Information about the website visit is stored in these cookies. For example, a website can recognize you on your next visit with cookies. Most cookies are intended to make the website user-friendly.

Which cookies does Transdev use?

The cookies that are used on the website can be divided into two categories:

1. Functional Cookies

Functional cookies are necessary to make the website user-friendly for the visitor. These cookies remember settings for your next visit. For example, you do not have to enter the same information again. The information contained in these types of cookies is not shared with other organizations or companies. Functional cookies are always placed.

2. Analytical Cookies

Websites places analytical cookies to measure how often a website is visited. Based on these visitor statistics, the administrator can see which pages are visited well and which pages are not. Visitor statistics provide insight into what can be improved on the website to help the visitor even better. This type of cookies does not include data that can be traced back to individuals. Your privacy is not harmed. Analytical cookies are always placed.

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