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Taking your bike on our buses or trams? Here’s what you need to know

We want everyone to travel safely and smoothly. That’s why regular bicycles are not allowed on the bus. They cannot be properly secured and are dangerous in turns.

Folding bike: convenient and welcome (outside peak hours)
Bringing a folded folding bike is allowed on the bus, but only outside peak hours. Please note:

The folding bike must always be folded.
Keep it near your seat or secure it firmly in the wheelchair space.
The driver will check if it’s safe to bring the folding bike. In some situations, they may decide it’s not possible, for example during busy periods.

Accessible public transport in Utrecht

We want everyone to travel as independently, safely and comfortably as possible. That is why we make our buses, trams and stops as accessible as we can.

Below you can read what to expect from accessible public transport in Utrecht if you travel with a wheelchair, stroller, mobility scooter, walker or assistance dog. You can also find information for people who are blind, have low vision, are deaf or hard of hearing.

Travelling with a wheelchair

Do you travel with a wheelchair? Check before you leave if the stops where you get on and off are wheelchair accessible. You can check this in the U-OV journey planner or 9292.

All stops in Amersfoort are wheelchair accessible.

The driver can help you with the wheelchair ramp if needed. Buses and trams have a special wheelchair space with a seat belt. Put your wheelchair brake on and use the seat belt during your journey.

Travelling with a stroller

You can take a stroller or buggy on U-OV buses and trams. Use the second door when possible and put the stroller brake on.

Wheelchair users also use the space in the middle of the bus. Does a passenger in a wheelchair need this space? Move or fold your stroller.

Travelling with a mobility scooter

You cannot take a regular mobility scooter on a U-OV bus. It cannot be secured safely. You can take a mobility scooter on a U-OV tram.

Different rules apply to foldable mobility scooters.

See what you can bring on the bus and tram

Travelling if you are deaf or hard of hearing

Our buses and trams have screens that show the next stop. Some buses also have an induction loop. This sends the announcements directly to your hearing aid. If your hearing aid supports this, use the T or loop setting.

Travelling with an assistance dog

Assistance dogs are welcome on U-OV buses. Some buses have extra space for an assistance dog directly behind the driver.

Travelling with an electric wheelchair

You can take an electric wheelchair if it can travel safely.

These rules apply:

the wheelchair and passenger together may weigh no more than 250 kg;
the wheelchair may be no longer than 120 cm;
the wheelchair may be no wider than 70 cm;
the wheelchair may be no higher than 109 cm;
you must be able to secure the wheelchair with a seat belt.

The driver decides if your wheelchair can travel safely.

Travelling a walker on the bus

You can take a walker on the bus. Put the brake on during your journey. Use the seat belt or locking system if the bus has one.

Does a passenger in a wheelchair need the wheelchair space? They have priority. Make sure your walker does not block the aisle.

Travelling if you are blind or have low vision

We offer different types of help if you are blind or have low vision:

buses and trams announce the stops;
raised lines on the ground guide you to the boarding point;
brightly coloured handles and poles are easier to see;
NaviLens gives spoken information about stops, routes and departure times.

Read how NaviLens works

Travelling with a companion

Can you not travel independently because of a disability? With an OV-Begeleiderskaart, one companion can travel with you for free on regular buses. Different check-in rules apply on trams, trains and metros.