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FAQ Utrecht

How it works

Check in:

Hold your debit card, credit card or mobile phone against the card reader. Take your card out of your wallet to make sure no other card is scanned.

Reset?

Buy tickets online

You can easily buy e-tickets via our website or the @Transdev app. If you buy an e-ticket through the webshop, you will receive it by email. You can print the ticket or display it on your smartphone. Make sure the barcode is easy to read. If you buy through the @Transdev app, you can show the ticket directly in the app. For example, are you planning to travel by bus and/or train all day? Then it may be cheaper to purchase a day pass through the webshop.

Update

March 13: Current status update

On February 5, we shared information about the current situation in Utrecht. Here is a brief update for you.