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  • All our travel information
    • U-OV services

      We offer various types of transport. Each has its benefits, all with the same goal: to help you travel comfortably and safely.

    • Travel planner

      Easily plan your route from A to B with the U-OV app or with the travel planner.

    • Travel guidelines

      To make sure everyone’s journey is safe and pleasant, we’ve listed the travel guidelines for you.

    • Travel maps

      View the busmaps here, valid from 14 december 2025

    • Line brochures

      View the line brochures for the routes in Utrecht here

    • Disruptions and diversions

      Here you’ll find an overview of all current service disruptions and diversions

    • U-OV app

      Easily plan your journey from A to B by train, bus, tram, metro or ferry anywhere in the Netherlands!

    • U-OV flex

      Easily book your bus in Utrecht with U-flex.

    • Park+Ride

      Do you want to park your car cheaply in Utrecht and travel quickly to the city centre? Then use Park+Ride Utrecht.

    • Community and Neighborhood Bus

      Besides the regular bus and tram lines, there are even more ways to travel from A to B.

    • Nightline

      Going out in the evening in Utrecht, Amsterdam or Amersfoort? Then you don’t have to worry about how you’ll get home.

  • An overview of all travel fares.
    • Subscriptions and products

      Travel across the entire province of Utrecht with U-OV products.

    • E-tickets

      You can purchase your e-ticket within the U-OV app.

    • OVpay

      Travel by checking in and out with your bank card, credit card or your wallet on your smartphone.

    • OV-chipcard

      With the special public transport OV-chipcard you can travel across all forms of public transport.

    • Promotions and special offers

      Read more about our deals for travelling to events, during (bank) holidays or other temporary deals.

    • Children up to 11 years

      Children up to 11 years travel free on our buses and trams when accompanied by an adult aged 18 or older.

    • Webshop

      Buy your tickets and subscriptions here.

    • Public transport for low-income residents

      An affordable subscription for people on a low-income.

    • U-OV Max

      With U-OV Max, you can easily travel on all U-OV buses and trams in the province of Utrecht.

    • Rates

      View the 2026 rates here.

  • An overview of how to contact us
    • Lost and Found

      Have you lost something on one of our buses? We are happy to help you recover your belongings.

    • Contact

      Get in touch with us.

    • Complaints or compliments

      Do you have a complaint, tip, or compliment about our service? We are happy to assist you.

  • Everything about accessible public transport
    • What can you bring

      Under certain conditions, you can bring your scooter, pets or a bicycle on the bus.

    • Navilens

      No asking for help. No searching. Just travel independently. Read how here.

    • Travel assistance

      Special assistance can be offered at Utrecht Central Station as well as in Amersfoort and surrounding area.

    • Travelling with a mobility aid

      Which mobility aids are you allowed to bring on the bus?

    • Sunflower Lanyard

      You can wear the Hidden Disabilities Sunflower lanyard to indicate that you find travelling by public transport more difficult.

  • Same name; new and improved service
    • Welcome to the new U-OV

      Travelling by bus and tram should be easy: safety you can feel, expertise you can trust and service that just works.

    • Pers

      Are you a journalist with a question about U-OV? Please contact our spokespersons.

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OVpay

OVpay 

The new way to check in and out on public transport

OVpay is the new way to check in and out using your payment card or the new OV-pas on buses, trams, metros and trains throughout the Netherlands. OVpay is the successor to the familiar OV-Chipkaart and makes travelling smarter and easier. Decide for yourself how you prefer to travel. 

Also take a look at our webshop

Travelling with the new OV-pas

The OV-pas, together with the payment card, replaces the familiar OV-chipkaart. The OV-chipkaart will be discontinued. 

With the new OV-pas, you can check in and out anywhere in the Netherlands. Just as you are used to, but with more convenience. You can easily top up your balance via the app.  

Try this pink pass now: 

  • Top up your balance via your account – no more trips to the ticket machine
  • Manage everything via your OVpay account (app or website)
  • Valid for 5 years and costs €6, so it's cheaper than the OV-chipkaart

Do you also have a subscription with another carrier? Use the  the decision tool on the OVpay website to see if you can switch completely.

Would you like to know more or order the card? Visit OVpay.nl or check out the OVpay app. 

Checking in and out with your payment card 

Travelling by public transport has never been easier. Simply check in and out with your debit card, credit card or mobile phone*. The advantages at a glance: 

  • No need to top up your balance;
  • No new/additional card or pass required;
  • Your travel costs are automatically debited from your account;
  • Also suitable for travel with discount subscriptions;
  • Always have insight into your travel costs via the U-OV app or your OVpay account;

Forgot to check out? Correct your missed check-out here.

Want to know how to check in and out with your payment card? Take a look here.   

OVpay products on your payment card 

All U-OV OVpay travel products are available on your payment card. Want to know how this works? Take a look at “Good to know”, further on on this page. 

*For your information: Paysafe digital passes are not accepted by U-OV. With NS, you cannot check in and out with your mobile phone or smartwatch using Revolut or Vivid (but you can with us). 

Good to know

Always check in and out with the same payment card

Please note: it is important that you always check in and out with the same payment card.

This makes sure that the amount for your journey is calculated correctly. Are you using your payment card? Then take your card out of your wallet or card holder. Are you checking in with your mobile phone? Then use it to check out as well.

This ensures that you only check in with one card.

Costs and subscriptions

Standard public transport fare: The price is the same as travelling with an OV-chipcard. 

Age discount: Are you under 12 or over 65? Then add a 34% age discount to your payment card and benefit from a discount on bus, tram and metro. More about age discounts.

Students and other travel passes: Do you have a travel pass or travel product on your OV-chipkaart? Soon, you will also be able to choose different travel passes or travel products, such as 1st class travel, with the OV-pas.   

OVpay_OVpas_banner_EN

FAQ

    • Via the U-OV app: Link your payment card and view all your journeys with U-OV.
    • Via the OVpay travel overview: Enter the 14-digit code (behind “NLOV” on your bank statement) and the amount debited to view your travel details. 

    Want to claim travel expenses? Easily create an overview of your claims, including VAT percentages, which can also be used by your employer. See how to do this here. 

  • You have been able to travel with your payment card for some time now. For many travellers, this is a quick and easy way to check in and out. However, it is not the ideal solution for everyone. Some travel products, such as the OV-Studentenreisproduct (student travel product), OV-fiets (public transport bicycle) or P+R options, are not available for debit cards. These will soon be available on the OV-pas (public transport pass). That is why OVpay offers two ways to travel: with your debit card or with the OV-pas.  

    This allows everyone to choose what best suits their situation.  

  • The current OV-chipkaart needs to be replaced because the technology is outdated and no longer compatible with modern digital payment and mobility systems. With OVpay, we are switching to a modern payment system that works the same way for all transport operators in the Netherlands. This makes OVpay future-proof and ensures a smoother travel experience throughout the Netherlands. 

  • Do you have a subscription or travel product on your OV-chipkaart and would you like to switch to OVpay? Please note that not all subscriptions or travel products work on the OV-pas yet. We are working hard to expand this quickly.

    Check the Switch Helper to see if you can already switch. With the Switch Helper, you will receive personal advice and a step-by-step plan for switching. 

  • You can visit the OVpay website for the latest developments, frequently asked questions and answers, and manuals.  

Terms and conditions, and privacy

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