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  • All our travel information
    • U-OV services

      We have various types of transport. Each with its own possibilities and benefits. See which transport suits your trip.

    • Travel planner

      U-OV journey planner: easily plan your route from A to B

    • Travel guidelines

      To make sure everyone’s journey is safe and pleasant, we’ve listed the travel guidelines for you.

    • Travel maps

      View the busmaps here, valid from 14 december 2025

    • Line brochures

      View the line brochures for the routes in Utrecht here

    • Disruptions and diversions

      Here you’ll find an overview of all current service disruptions and diversions

    • U-OV app

      Easily plan your journey from A to B by train, bus, tram, metro or ferry anywhere in the Netherlands!

    • U-OV flex

      Easily book your bus in Utrecht with U-flex.

    • Park+Ride

      Do you want to park your car cheaply in Utrecht and travel quickly to the city centre? Then use Park+Ride Utrecht.

    • Community and Neighborhood Bus

      Besides the regular bus and tram lines, there are even more ways to travel from A to B.

    • Nightline

      Are you going out in Utrecht, Amsterdam, or Amersfoort in the evening? Check where and when the night buses run and plan your trip home.

  • An overview of all travel fares.
    • Subscriptions and products

      Travel across the entire province of Utrecht with U-OV products.

    • E-tickets

      You can purchase your e-ticket within the U-OV app.

    • OVpay

      Travel by checking in and out with your bank card, credit card or your wallet on your smartphone.

    • OV-chipcard

      With the special public transport OV-chipcard you can travel across all forms of public transport.

    • Promotions and special offers

      Read more about our deals for travelling to events, during (bank) holidays or other temporary deals.

    • Children up to 11 years

      Children up to 11 years travel free on our buses and trams when accompanied by an adult aged 18 or older.

    • Webshop

      Buy your tickets and subscriptions here.

    • Public transport for low-income residents

      An affordable subscription for people on a low-income.

    • U-OV Max

      With U-OV Max, you can easily travel on all U-OV buses and trams in the province of Utrecht.

    • Rates

      View the 2026 rates here.

  • An overview of how to contact us
    • Lost and Found

      Have you lost something on one of our buses? We are happy to help you recover your belongings.

    • Contact

      Get in touch with us.

    • Complaints or compliments

      Do you have a complaint, tip, or compliment about our service? We are happy to assist you.

  • Everything about accessible public transport
    • What can you bring

      Under certain conditions, you can bring your scooter, pets or a bicycle on the bus.

    • Navilens

      No asking for help. No searching. Just travel independently. Read how here.

    • Travel assistance

      Special assistance can be offered at Utrecht Central Station as well as in Amersfoort and surrounding area.

    • Travelling with a mobility aid

      Which mobility aids are you allowed to bring on the bus?

    • Sunflower Lanyard

      You can wear the Hidden Disabilities Sunflower lanyard to indicate that you find travelling by public transport more difficult.

  • Same name; new and improved service
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      Are you a journalist with a question about U-OV? Please contact our spokespersons.

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We are going to switch

The OV-chipkaart is being phased out. OVpay is the new way to check in and out when using public transport. You can use your debit card, credit card, mobile phone or the new OV-pas. With OVpay, you can travel anywhere in the Netherlands by train, bus, tram, and metro. OVpay is the successor to the familiar OV-chipkaart..

As a result, OV-chipkaart subscriptions will also be discontinued. They will be replaced by new OVpay subscriptions. An added bonus: you no longer need to to collect your subscription from a ticket machine. For convenience, switch to OVpay now. 

Debet card or OV-pas?


With OVpay, you can choose which type of card you want to use to check in and out:

  • your physical debit card or credit card
  • your digital debit/credit card on your mobile phone or smartwatch
  • your new physical OV-pas

All our OVpay products are already available on the debit card and credit card. Convenient, because you no longer need a separate travel card.

Prefer not to travel with your debit or credit card and want to use a dedicated card for public transport? No problem! The OV-pas doesn’t work with all of our products yet, but it will soon. During 2026, you’ll also be able to use the OV-pas for our OVpay subscriptions.

Never pay more than €10 per day with U-OV

With OVpay, you’ll never pay more than €10 per day when travelling with U-OV. There’s nothing you need to activate, simply check in and out with your debit card, credit card, mobile phone or OV-pas. Young people aged 12-18 never pay more than €6.50 per day, but they do need to link their age to their card.
Read more at U-OV Max Day.

e-tickets

With which subscription on the OV-chipkaart do you travel now?

Click below on the subscription you're currently using and find out which OVpay product is best for you.

Note: Do you also have a subscription with another operator? Then please check that operator’s website to see what options are available for switching to OVpay for that specific subscription.

  • Are you currently traveling with a U-OV Gemak subscription on your OV-chipkaart? You can use it until the end of your subscription. After that, you can switch to the OVpay subscription: U-OV Max Month.

    U-OV Max Month

    • Activate it once for free on your debit card, credit card, or mobile phone (OVpay). This product will also become available on the OV-pas in the course of 2026.
    • Unlimited travel on U-OV buses and trams throughout the entire province of Utrecht.
    • Never pay more than €100 per month. Travel less? Then you'll pay less, namely the normal balance fare. Have you reached your monthly amount? Then you travel completely free for the rest of that month!
    • Are you between 12 and 18 years old? Then you'll pay a maximum of €65 per month after activating U-OV Max. Please link your age to the pass you'll be using via our website.


    Read more about U-OV Max Month

  • Are you currently traveling with a U-OV Dal Voordeel subscription on your OV-chipkaart? You can use it until the end of your subscription. After that, you can switch to one of the following two OVpay products: U-OV Max Day or U-OV Dal Vrij.

    Please note: did you receive your U-OV Dal Voordeel subscription through the municipality? Then you do not need to do anything right now. You can simply continue traveling with your subscription on your OV-chipkaart.


    U-OV Max Day 

    • Don't travel very often? Then choose U-OV Max Day. With this, you'll never pay more than €10 per day at U-OV when you travel with your debit card, credit card, mobile phone, or the new OV-pas.
    • Unlimited travel on all U-OV buses and trams throughout the entire province of Utrecht.
    • No sign‑up required, just check in and start traveling!
    • Are you between 12 and 18 years old? Go to u-ov.nl/max to see how you’ll never pay more than €6.50 per day with U-OV.
    • Tip: activate U-OV Max Month for free as well.

    Read more about U-OV Max Day


    U-OV Dal Vrij:  

    • Unlimited off‑peak travel on all U-OV buses and trams throughout the entire province of Utrecht for just €30 per month.
    • This is a continuous monthly subscription on your debit card, credit card, or mobile. This product will also become available on the OV-pas in the course of 2026.
    • Off-peak hours are:
      • Monday to Friday: 09:00–16:00 and 18:30–06:30
      • Weekends: from Friday 18:30 until Monday 06:30
        Important: your check‑in time determines whether you are traveling during off‑peak hours.
    • Do you sometimes travel outside off‑peak hours?With this subscription, you’ll never pay more than €70 per month for your U-OV journeys.

    Read more about U-OV Dal Vrij

  • Are you currently traveling with the U-OV Dal Vrij subscription on your OV-chipkaart? You can continue using it until the end of your current subscription period. After that, you can switch to U-OV Dal Vrij for OVpay.


    U-OV Dal Vrij:  

    • Unlimited off‑peak travel on all U-OV buses and trams throughout the entire province of Utrecht for just €30 per month.
    • This is a continuous monthly subscription on your debit card, credit card, or mobile. This product will also become available on the OV-pas in the course of 2026.
    • Off-peak hours are:
      • Monday to Friday: 09:00–16:00 and 18:30–06:30
      • Weekends: from Friday 18:30 until Monday 06:30
        Important: your check‑in time determines whether you are traveling during off‑peak hours.
    • Do you sometimes travel outside off‑peak hours? With this subscription, you’ll never pay more than €70 per month for your U-OV journeys.

    Read more about U-OV Dal Vrij

  • Are you currently traveling with a Star subscription on your OV-chipkaart? You can use it until the end of your subscription. The monthly subscription is still available until mid-2026. Chances are you'll find a better deal with the new U-OV Max Month for OVpay.

    U-OV Max Month

    • Activate it once for free on your debit card, credit card, or mobile phone (OVpay). This product will also become available on the OV-pas in the course of 2026.
    • Unlimited travel on U-OV buses and trams throughout the entire province of Utrecht.
    • Never pay more than €100 per month. Travel less? Then you'll pay less, namely the normal balance fare. Have you reached your monthly amount? Then you travel completely free for the rest of that month!
    • Are you between 12 and 18 years old? Then you'll pay a maximum of €65 per month after activating U-OV Max. Please link your age to the pass you'll be using via our website.


    Read more about U-OV Max Month

  • Are you currently traveling with the Randstad Noord Zone subscription on your OV-chipkaart? You can continue using it until the end of your current subscription period. After that, you can switch to U-OV Max Month or U-OV Dal Vrij for OVpay.

    U-OV Max Month

    • Activate it once for free on your debit card, credit card, or mobile phone (OVpay). This product will also become available on the OV-pas in the course of 2026.
    • Unlimited travel on U-OV buses and trams throughout the entire province of Utrecht.
    • Never pay more than €100 per month. Travel less? Then you'll pay less, namely the normal balance fare. Have you reached your monthly amount? Then you travel completely free for the rest of that month!
    • Are you between 12 and 18 years old? Then you'll pay a maximum of €65 per month after activating U-OV Max. Please link your age to the pass you'll be using via our website.


    Read more about U-OV Max Month

    Note: This product is only valid with U-OV. If you mainly travel in and around Amsterdam, the Randstad Noord Vrij subscription for OVpay might be a better fit for you: Choose your region | Randstad Noord Vrij. But these are not valid with U-OV. 
    Or choose a combination of U-OV Max month + GVB Extra Flex or GVB Free.

    U-OV Dal Vrij:  

    • Unlimited off‑peak travel on all U-OV buses and trams throughout the entire province of Utrecht for just €30 per month.
    • This is a continuous monthly subscription on your debit card, credit card, or mobile. This product will also become available on the OV-pas in the course of 2026.
    • Off-peak hours are:
      • Monday to Friday: 09:00–16:00 and 18:30–06:30
      • Weekends: from Friday 18:30 until Monday 06:30
        Important: your check‑in time determines whether you are traveling during off‑peak hours.
    • Do you sometimes travel outside off‑peak hours? With this subscription, you’ll never pay more than €70 per month for your U-OV journeys in peak hours.

    Read more about U-OV Dal Vrij

    Note: This product is only valid with U-OV. If you mainly travel in and around Amsterdam, the Randstad Noord Vrij subscription for OVpay might be a better fit for you: Choose your region | Randstad Noord Vrij. But these are not valid with U-OV. 
    Or choose a combination of U-OV Max month + GVB Extra Flex or GVB Free.

  • Did you receive your U-OV Dal Vrij Amersfoort subscription through the municipality of Amersfoort? Then you don’t need to do anything now. You can continue travelling with your subscription on the OV-chipkaart. 

Foto vrouw OV-pas

How to Switch to OVpay

Traveling with your debit card or credit card

Do you already pay contactlessly in stores using your debit card, credit card, or mobile phone? Then you don’t need to activate or set up anything. You can use the same card or phone directly to travel using your balance by checking in and out.
You can also add age-based discounts and subscriptions to your debit/credit card. Topping up your balance is a thing of the past. 

Traveling with the new OV-pas

With the new OV-pas, you'll soon be able to do everything. You can already travel using your balance and with an age-related discount. Later this year, you can also add our U-OV Max Month or U-OV Dal Vrij subscriptions. The physical OV-pas costs €6 and is valid for 5 years. You can read all about the OV-pas's features at OVpay.nl. You can also order your OV-pas there.

Traveling with other carriers

The OV-pas is not yet compatible with all subscriptions or travel products from other operators. However, more and more options are becoming available.

See here for an overview of what's currently available nationwide. In the future, you'll also be able to rent a OV-fiets (public transport bicycle) from NS.

Frequently Asked Questions

Where can I order my OV-pas? Where can I personalize my OV-pas? How can I add a subscription to my debit card? We understand you have questions! You can find many answers at www.ovpay.nl
 
Still having trouble? Please contact our customer service. We're happy to help. To customer service.

Request a balance refund for your OV-chipkaart

Do you still have an old OV-chipkaart that you no longer use because it has expired or because you check in and out with your debit card/credit card or new OV-pas? Then go to ov-chipkaart.nl/check and request a balance refund.

The amount will be deposited into your account within 15 days.

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